We're Here to Help

Every question, order, and concern is handled by real people who care. We're committed to making support feel warm, personal, and inclusive — for every body and every story.

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Replies within 24 hours

Real people on every ticket

Free returns within 30 days

Adult man drying off after shower with body care products in a minimalist bathroom setting.

Get in touch

We're here to help with orders, products, or anything else. Pick the way that works best for you.

Email Us

contact@olazion.com

Call Us

+1 (855) 465 2946

Visit Us

1640 Boro Pl, Mclean, Virginia 22102

Hours

Mon-Fri: 9am-4pm

Send Us a Message

We'll get back to you within 24 hours.

Quick answers

Shipping, delivery, returns and orders — the things people ask us most.

What are your shipping options and costs?

Standard shipping is free on orders over $50 — otherwise it's a $5 flat rate. That's the only shipping option we offer right now, and the price you see at checkout is the final cost.

How long does delivery take?

Delivery takes 3-5 business days after your order ships. Orders placed before 2pm on a business day usually go out the same day.

What is your return policy?

Yes — you can return anything within 30 days of purchase. Items should be unused and in their original packaging, and we'll refund the full amount once we receive them.

How can I track my order?

Tracking information is emailed to you as soon as your order ships. If it hasn't arrived within 24 hours of your shipping confirmation, check your spam folder or contact us and we'll resend it.

Do you ship internationally?

Not yet — we currently ship within the US only. We're working on international shipping and will announce it on the site when it's ready.

Looking for more?

Olazion is more than a brand—we are a world of possibilities. Driven by creativity, innovation, and diverse talents, we bring ideas to life and inspire people to discover what's possible.

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